Leslie’s, a pool-supply retailer with more than 900 physical locations, went to bankruptcy court on September 30, and the customer questions started the same day. Leslie’s, Inc. says its remaining stores stay open outside a group of 76 it is shutting, and the company says gift cards and Pool Perks rewards will still be honored.…

Businesses that sell subscriptions to New Yorkers have been operating under a new set of cancellation rules since October 1, 2026, when the city’s Department of Consumer and Worker Protection began enforcing its final rule on subscriptions. The rule covers New York City only, but it is written in the vocabulary of the national click-to-cancel…

A price shown in a dealer’s ad is supposed to be a price any buyer walking in the door can actually pay. That is the standard set out in price-transparency FAQs the Federal Trade Commission published Sept. 15, and it applies to what dealers put on websites, windshields and flyers. Staff guidance is not a…

Labcorp has agreed to pay $2.3 million to resolve claims brought by 44 states over a 2019 data breach that exposed information on 10.2 million of its patients. Connecticut Attorney General William Tong, who led the group, announced the deal on Sept. 24. The money goes to the states, and the agreement offers no payments…

When the last borrower on a reverse mortgage dies, the loan comes due, and the heirs have a short window to decide what happens to the house. If the loan is larger than the home is worth, the Consumer Financial Protection Bureau says heirs can still settle it by selling for at least 95% of…

The Federal Trade Commission and the state of Washington have accused Amway, the multilevel marketing company, of luring independent business owners with income promises the agency says most recruits could never come close to reaching. Under a proposed court order the two sides filed together on September 17, 2026, Amway would have to resell at…

The Federal Trade Commission told the auto industry on Sept. 15 that an advertised vehicle price has to be the actual price a customer can walk in and pay, with no mandatory fee left off the sticker. The only charges a dealer can still leave out of that number are ones the government itself requires…

Starting Oct. 1, 2026, a California used-car dealer can charge a buyer a restocking fee of $200 to $600 for canceling a purchase within three days. The fee only applies if the buyer paid for an optional cancellation agreement at the time of sale, since California has no automatic right to return a used car.…

Amazon’s Prime Big Deal Days will run October 6 and 7, 2026, starting at 12:01 a.m. Pacific time, the company announced, with the sale open only to shoppers paying for a Prime membership. Prime itself continues to cost $14.99 a month or $139 a year for a standard membership, the same price Amazon charged for…

Beginning October 1, a Maryland retailer that turns away a customer’s cash for a $40 purchase is breaking state law, not just company policy. House Bill 191, now Chapter 714 of the state’s 2026 laws, bars merchants from refusing cash, requiring a card instead, or charging extra for paying with bills and coins on most…