Everything that follows is an allegation, and a court has not ruled on any of it. On July 29, 2026, the Federal Trade Commission filed a complaint in federal court against Hims & Hers Health, Inc., and as of August 6 the agency’s own case page still lists the matter as pending with a single…

An airline cancellation does not force a passenger to accept the carrier’s substitute trip. When the traveler rejects a rebooked flight, travel credit or other compensation, the airline owes an automatic refund to the original payment method. For a credit-card purchase, federal guidance sets the deadline at seven business days after the airline knows the…

A multistate settlement is forcing Block to change how Cash App responds when money disappears or an account is locked. The company must provide live support, investigate fraud claims and reimburse transactions that federal law classifies as unauthorized. That does not turn every scam loss into an automatic refund, but it gives users a clearer…

A phone call about a mortgage error can disappear into a service log; a properly directed written notice starts federal response duties. A servicer generally must acknowledge a qualified written request, notice of error or request for information within five business days and respond within 30 business days. The address, content and type of problem…

An online seller that misses its promised shipping date cannot simply keep the buyer’s money and leave the order open. Federal rules require a delay notice with a revised date and a way to cancel for a prompt refund. When no shipping time was stated, the seller generally needs a reasonable basis to ship within…

A traveler does not have to accept an airline’s substitute flight after a significant delay or change. When the passenger rejects the alternative and does not travel, the unused ticket must be refunded to the original payment method. For a credit-card purchase, federal rules require the airline to issue that refund within seven business days.…

A persuasive salesperson at the front door can turn a ten-minute conversation into a costly contract. For certain sales made at home, work, a dorm or a temporary location, federal law provides until midnight of the third business day to cancel. A valid cancellation requires timely notice, and the rule has important dollar and transaction…

Canceling a subscription in New York City is scheduled to become as straightforward as starting it. A finalized city rule takes effect October 1, 2026 and requires businesses to offer cancellation through the same method used for enrollment. Violations can lead to civil penalties and consumer refunds, but the enforcement rights do not begin before…

Funeral decisions often arrive when a family has little time and even less appetite for comparison shopping. The Federal Trade Commission’s Funeral Rule gives consumers dealing with covered funeral homes the right to request price information by phone and to receive an itemized General Price List when they visit in person. Those rights make it…