Social Security field offices in Hoboken, New Jersey; Canarsie, New York; Logan, West Virginia; and Cody, Wyoming are open by phone only, with no in-person service, until further notice. The agency’s office closings page lists each one with that wording and gives no reopening date. Three more offices carry the same notice: Corning and West Nyack in New York, and Bloomsburg in Pennsylvania.
For people who planned to walk in, the question is how to get the same business done. Social Security’s page says ssa.gov is the best way to get help. Anyone who cannot use the website is told to call the national 800 number, 1-800-772-1213, or the local office, and in-person help at any office is by appointment.
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Which offices are phone-only until further notice?
Seven offices appear on the emergency and closings page with the same sentence: the office is “only able to provide assistance by telephone until further notice. There is no in-person service.” They are Hoboken, New Jersey (ZIP 07030); Canarsie (11236), Corning (14830) and West Nyack (10994) in New York; Logan, West Virginia (25601); Cody, Wyoming (82414); and Bloomsburg, Pennsylvania (17815).
The page does not say when any of them will reopen to walk-in visitors. It shows no date for the update either, so the notice reads as current but undated.
What about the other offices on the list?
Four more offices are listed as phone-only with no end condition filled in: Medford, Oregon; Altoona, Pennsylvania; Danville, Virginia; and Martinsburg, West Virginia, which appears twice with blank dates. Their entries say assistance is by telephone only, without a date or the words “until further notice.”
The Minneapolis hearing office is also phone-only. Scheduled in-person and video hearings there are to be rescheduled, and the page says people will be contacted, while phone and online video hearings go ahead.
Which offices are only closing early to walk-ins?
A separate group stops in-person service early in the day while phone help continues until 4 p.m. In Florida, the list shows Melbourne at 2:00 p.m., Kissimmee, Port St. Lucie and Leesburg at 1:00 p.m., and Ocala at 10:30 a.m. In Mississippi it shows Vicksburg at 10:45 a.m. and Starkville at 9:45 a.m. Roswell, New Mexico stops at 10:15 a.m. Mountain time, and Columbia, South Carolina at 2:15 p.m.
The dates for those early stops are blank on the page, so anyone planning a visit to one of those offices has to confirm the day before going.
Why are these offices limited?
Social Security gives no reason for any individual office. The page says only that offices may be affected by construction, by the inability to let people wait outside the office, or by other reasons.
To confirm an office’s address, the page points people to the office locator at secure.ssa.gov/ICON/main, where a ZIP code brings up the local listing. Social Security also says that a person who misses a payment because of severe weather or another emergency should call the local office, whose number is under “Additional Office Information” in the Field Office Locator.
What can be done without an office visit?
Some of the most common office errands have a phone or online route. A direct deposit change can be made by calling 1-800-772-1213 with a one-time code from ssa.gov/PIN, a route Social Security opened April 28, 2025, and the agency says a my Social Security account is the easiest and most secure way to do it. Anyone who cannot do either still needs an office, which for these seven means the phone for now.
The open question is time. With “until further notice” and no reopening date, residents near Hoboken, Canarsie, Logan and Cody have only the schedule Social Security lists on the page, and it is worth checking again before planning a trip.
Local office phone-only and a payment looking off?
With the Hoboken, Canarsie, Logan and Cody offices phone-only until further notice, a late or wrong deposit means waiting on a phone line instead of walking in. Social Security’s own advice for a missed payment is to call the local office.
The Social Security Check Protection Kit includes the 2026 payment calendar, so the expected date and amount are in hand before the call. It also carries a first-24-hours plan for a late or missing payment, a short list of what to do first when the office cannot be visited.
Get the 2026 payment calendar for a phone-only office wait in the Check Protection Kit →
More Financial Reading
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- 15 Ways Out of 22% Credit Card Interest
This article was produced with AI assistance and edited for accuracy against the sources linked above.
