Water getting into the wiring of a Ram ProMaster can switch off its power steering assist, and Chrysler is recalling 265,512 of the vans because of it. Filing as FCA US, the company says dealers will inspect the wiring harness and the electronic power steering gear and replace them as necessary, at no charge, according to the federal recall filing. The final repair is not ready yet, so the first mail owners get will be an interim letter, expected Nov. 17.
Which ProMasters are on the list
The recall covers ProMaster vans from model years 2022 through 2026, plus the electric ProMaster in model years 2024, 2025 and 2026. The filing’s summary names the 1500, 2500 and 3500 versions. The government counts 265,512 vans as potentially affected, which means they share the same part and the problem could turn up in any of them. It does not mean every one has water in the wiring.
Two numbers identify the campaign. Chrysler calls it recall 92D, and the National Highway Traffic Safety Administration files it as 26V621000. Chrysler reported the problem to the agency on Sept. 29. Owners with questions can call Chrysler customer service at 800-853-1403.
Anyone who drives a 2022 or newer ProMaster, whether it hauls a business’s deliveries or a household’s gear, has two things to settle: whether that exact van is among the 265,512, and when a dealer can take it in. The first answer takes a minute with the 17-character VIN. NHTSA’s recall page for this campaign was set to make VINs searchable from Oct. 6, so a van does not have to wait for a letter to be checked.
Chrysler’s interim owner letters are expected Nov. 17, and a second round follows once the final remedy exists, so the next dates in this recall are still ahead.
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Two parts, replaced only if needed
The wording matters. Dealers will inspect first, then replace the wiring harness and the electronic power steering gear "as necessary." A van with a dry, sound harness may leave the shop with nothing swapped, while one with water damage could need the harness, the gear, or both. The gear is the unit that supplies the electric assist, and the harness is the bundle of wires that feeds it.
The danger is described in a single sentence: losing power steering assist can increase the risk of a crash. NHTSA’s summary gives no count of vans that have lost assist and no price for the parts, so the "no charge" line is the part that settles who pays.
A first letter that is not the fix
Chrysler expects to mail interim owner letters on Nov. 17, according to the filing. A roundup of the week’s NHTSA recalls from Vehicle Service Pros adds that the final remedy is not yet available, and that more letters will follow when it is. The agency tells owners that manufacturers have 60 days from notifying it of a recall decision to mail registered owners, and Nov. 17 falls 49 days after Chrysler’s Sept. 29 report.
That leaves owners in an awkward middle. The recall is real and the van may be on it, but a dealer may have only the inspection to offer until the final parts and instructions arrive. Neither Chrysler nor NHTSA has published what the interim letter will tell owners to do in the meantime.
What a free steering repair is worth
The recall filing puts no dollar figure on the harness or the steering gear, so any estimate of the repair’s value would be a guess. What it states is the rule: the work is at no charge. NHTSA says manufacturers must correct a recalled defect by repair, replacement, refund or, rarely, repurchase, and for these vans the chosen route is repair.
Owners who already paid for power steering work on an affected van are in a different spot. The free-repair wording in the filing does not mention reimbursement, so the question belongs with Chrysler’s customer line at 800-853-1403, with the repair invoice in hand.
Booking the dealer visit
The free official route starts at NHTSA’s recall lookup. Entering the VIN shows any open recall on the van and whether it has been repaired. Registered owners should already be on Chrysler’s mailing list, but vans bought used, or titled to a business that changed addresses, are the ones that miss letters. The VIN is stamped on a plate at the base of the windshield on the driver’s side and printed on the registration card.
When calling a dealer’s service desk, owners can ask for the recall by both numbers, 92D and 26V621000, and ask whether the final parts have arrived or only the inspection is available. Writing down the date of the call and the name of the person who answered helps if the answer changes later. The repair order afterward should show the work as covered by the recall.
The next fixed date is Nov. 17, and the letter that arrives then is Chrysler’s to write. Until it does, Chrysler’s customer line and NHTSA’s page for 26V621000 are the two places that will show the final remedy first.
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This article was produced with AI assistance and edited for accuracy against the sources linked above.
