Money, explained for the rest of us.

Get our free daily email →

Shoppers have until September 25 to tell the FTC whether stores may set prices using personal data

By

Image Credit: Carol M. Highsmith - Public domain/Wikimedia Commons

The Federal Trade Commission has given the public until September 25 to weigh in on whether retailers may use a shopper’s personal data to decide what price that shopper sees. The comment window covers a proposed enforcement policy statement, not a finished rule, and it says nothing about banning the practice outright. Comments are filed under docket FTC-2026-1057, and the deadline reflects a one-week extension the commission granted after an earlier cutoff had already been set. The practice under review, often described as surveillance pricing or personalized pricing, has drawn attention as retailers increasingly rely on browsing history, loyalty-program data and other personal information to tailor what a given shopper is offered.

What the proposed statement actually says

The FTC first sought comment on the proposal in an Aug. 19 announcement, describing personalized pricing as “the use of personal data to set prices according to the amount that a company believes an individual consumer is willing to spend.” The commission’s position, stated in that release, is that “the undisclosed collection or use of personal data for the purpose of personalized pricing could violate the FTC Act,” which bars unfair or deceptive practices. FTC Chairman Andrew N. Ferguson framed the concern around a basic shopping expectation: “When consumers see a listed price, they expect it to be same price that everyone else sees, not the retailer’s estimate of how much they are willing to pay based on their personal data.” The commission approved seeking comment by a 2-0 vote. That unanimous vote, on a commission that also handles party-line splits on other matters, signals the proposal moved forward without recorded internal disagreement over whether the underlying practice deserved scrutiny, even as commissioners left open exactly how any final statement should be worded.


Cost pressure a comment period doesn’t touch: Whatever the FTC eventually decides about personal-data pricing, it will not change what property taxes or utility bills already cost this year. The five kinds of property-tax relief and the heating, cooling and home-repair help in The Senior Property Tax & Home-Cost Relief Kit lay out that relief by program and renewal date.

Who gets to weigh in, and how

The FTC’s comment process is open to anyone, not only businesses that might be affected by a finalized policy statement, and past FTC rulemakings on consumer topics have drawn submissions from advocacy groups, individual shoppers, trade associations and state attorneys general alike. Comments filed under FTC-2026-1057 become part of the public docket, which the commission can cite when it explains, if it finalizes the statement, how it weighed public input against the concerns raised in its original Aug. 19 proposal. The FTC’s release does not indicate how many comments had been filed as of the extension announcement, only that the extended window was granted ahead of the original Sept. 18 date.

Why the FTC says it cannot simply ban the practice

The same Aug. 19 release was explicit about the limits of the commission’s own authority: “The FTC does not have the legal authority to ban personalized pricing in all circumstances.” That caveat shapes what the proposed policy statement can do if finalized. Rather than prohibiting price variation itself, which retailers have used for decades through coupons, loyalty programs and regional pricing, the statement targets the undisclosed use of personal data behind a price a shopper cannot see or compare against what anyone else is charged. Whether a particular pricing practice crosses into a deceptive or unfair act under the FTC Act would still depend on the specific facts the commission or a court examines case by case.

An extension, not a delay of substance

The commission’s Sept. 3 announcement moved the deadline from Sept. 18 to Sept. 25, a seven-day extension, without altering the text of the proposed statement itself. Comments are collected through the docket, FTC-2026-1057, at regulations.gov, which the commission’s release names as the filing location for anyone who wants their views entered into the public record before the window closes. As of this article’s publication, that record was still accepting comments, with the Sept. 25 date standing as the current, unextended deadline.

What happens after the comment window closes

A proposed enforcement policy statement is a document explaining how the FTC intends to apply the law it already enforces, not new legislation, so its finalization does not require congressional action. After Sept. 25, the commission can review submitted comments, revise the proposal, finalize it as written, or decline to proceed at all, and the FTC’s release does not commit to a timeline for whichever path it takes. Nothing in either release announces a new rule, a price cap or a specific enforcement case against any retailer; both documents describe a statement about how existing law might apply, built on the commission’s stated view that undisclosed personal-data pricing raises “unfair or deceptive” concerns under the FTC Act it is charged with enforcing.

A policy statement’s limits under the FTC Act

An enforcement policy statement carries less legal weight than a formal rule adopted through notice-and-comment rulemaking, and it does not by itself create a private right for a shopper to sue a retailer directly over a specific price. What it does is signal how the commission’s own staff will evaluate a complaint or open an investigation involving personalized pricing, using the FTC Act’s existing unfair-or-deceptive-practices standard rather than a new statute written specifically for personal-data pricing. Because the FTC has said outright that it lacks authority to ban the practice outright, any enforcement that follows would still turn on whether a specific retailer’s use of personal data was disclosed to shoppers, not on the mere fact that prices varied by customer. The proposed statement itself, posted in the commission’s legal library by its Bureau of Consumer Protection on Aug. 19 and last updated Sept. 3, sits there rather than in the Federal Register, a distinction that reflects its status as guidance on existing law rather than a new binding regulation.


The prices a comment period doesn’t touch this year

The FTC’s proposed policy statement addresses whether hidden personal-data pricing violates existing law; it does not set new prices, and the agency says it lacks authority to ban personalized pricing outright. Property taxes, heating bills and other fixed household costs keep running on their own separate deadlines and relief programs no matter how that question is resolved.

The Senior Property Tax & Home-Cost Relief Kit lays out the five kinds of property-tax relief and the circuit-breaker credit that includes renters, organized with an application log and a renewal calendar.

See the five kinds of relief in The Senior Property Tax & Home-Cost Relief Kit.

This article was produced with AI assistance and reviewed by a human editor. Figures are linked to their primary sources.


Spotted an error? Tell us at [email protected]. We fix mistakes fast and in the open — see how we work on our standards page.

Get the money news that affects your wallet — free, every weekday morning.