Daikin Comfort Technologies Manufacturing is offering full refunds on about 4,633 Amana through-the-wall air conditioners and heat pumps sold in the United States because a circuit inside the units can short and emit flames. The U.S. Consumer Product Safety Commission announced the recall on September 3, 2026. The units sold for $625 to $900 each between April 2025 and June 2026 and are most often installed in hotels, apartment buildings and commercial spaces.
Which Amana units are recalled
According to the CPSC recall notice, the recall covers certain Amana-brand through-the-wall air conditioners and heat pumps. The units are white, and the Amana name is printed on most of their control covers. Every recalled unit has a model number beginning with PB.
The model and serial numbers are printed on a white sticker on the front edge of the base pan, at the front bottom of the unit. Health Canada’s version of the joint recall lists affected models including air conditioners PBC092J00AA, PBC122J00AA and PBC123J00AA and heat pump PBH092J12AA, and notes that the serial number sits under the bar code below the model number. The full U.S. model list is posted on the CPSC notice.
In addition to the 4,633 U.S. units, about 126 were sold in Canada. The units were manufactured in India by Amber Enterprises India Ltd. and imported by Daikin Comfort Technologies Manufacturing of Houston, Texas. They were sold nationwide through direct sales and distribution customers rather than at retail stores. The CPSC assigned the action recall number 26-734.
A refund worth hundreds per unit. Each qualifying Amana unit is refunded in full, but only after the cord is cut and photos of the serial number and cord are uploaded. The claim log and payment tracker in The Settlement & Refund Recovery System keeps each serial number matched to its refund.
The fire hazard behind the recall
The CPSC said the units’ snubber circuit, a component on the control board, can emit flames if it shorts, posing a risk of serious injury from fire. Daikin Comfort Technologies Manufacturing has received two reports in the United States of a component on the control board shorting. No injuries have been reported, and Health Canada said there had been no incidents in Canada as of September 1, 2026.
Through-the-wall units run for long stretches in summer and, in the case of heat pumps, in colder months as well, often in bedrooms and living rooms. A fire risk in equipment built into an exterior wall matters most for residents who may have trouble leaving a room quickly, including many older adults. The CPSC directs consumers to stop using recalled units immediately.
Until a recalled unit is disconnected, the room should have a working smoke alarm, a basic fire-safety step for any home. A unit that shows scorch marks, a burning smell or unusual sounds should be switched off and reported to the owner or the company right away.
This is not the first safety action involving Amana wall and room units. Health Canada’s recall database lists several earlier recalls of Amana packaged terminal air conditioners and heat pumps, the type of unit common in hotels and apartments. Owners who manage older equipment should check model numbers against each notice rather than assume a newer purchase is unaffected.
How the full refund works
Owners must contact Daikin Comfort Technologies Manufacturing to request a full refund of the unit. The company requires contact information, then asks the owner to cut the product’s power cord and upload a photo of the serial number and a photo of the cut cord. Once those steps are complete, the company issues the refund.
Daikin Comfort Technologies takes calls toll-free at 833-730-0939 from 8 a.m. to 5 p.m. Central time, Monday through Friday. Recall information is also posted on the Amana PTAC website at amana-ptac.com, where a “Product Recall” link appears at the bottom right of the page.
Because cutting the cord permanently disables the unit, photos of the model and serial label should be taken first. For properties with several units, a room-by-room list of model and serial numbers makes it easier to confirm which units qualify and which refunds have arrived. With units priced between $625 and $900, a building with multiple recalled units could be owed several thousand dollars.
That sum can matter for small landlords, including retirees who own a rental property as a source of income. Filing each unit promptly and confirming each payment keeps the refund from being lost among other property paperwork.
What renters and residents of senior housing should do
Many of these units are installed in rental apartments, including buildings where older adults live, and in hotels. In those settings, the building owner or manager usually owns the equipment and would be the one to request the refund. Residents should not attempt to cut cords or remove built-in units themselves.
A tenant who finds an Amana unit with a model number beginning with PB can stop using it and notify the landlord or property manager in writing, citing the recall number 26-734 and the fire hazard. Keeping a dated copy of that notice creates a record that the problem was reported. Residents who rely on a wall unit for heating or cooling, especially during extreme weather, may need to ask management about a replacement or a temporary alternative while a recalled unit is out of service, since the recall remedy is a refund rather than a repair.
The CPSC notice does not list a deadline to request a refund, and a recall refund is separate from any class action settlement. There is no court fund or claims administrator involved; the company pays refunds directly. Any recall can be confirmed in the CPSC’s searchable recalls database, and a homeowner or landlord contacted by an unfamiliar caller about an Amana refund should verify the offer through the phone number and website listed on the official notice.
Tracking refunds unit by unit
An appliance recall that requires disabling each unit, photographing its label and waiting for a payment can stretch over weeks, and the gap between a cut cord and a posted refund is where records tend to go missing.
The Settlement & Refund Recovery System includes a claim log and payment tracker for recording each serial number, request date and payment, along with a step-by-step filing walkthrough for working through a refund request from start to finish.
Follow each Amana unit to payment with The Settlement & Refund Recovery System.
This article was prepared with AI assistance and reviewed against the linked official sources.
