23andMe data breach settlement payments went out Sept. 29 and 30, 2026, to people whose claims were approved. One group is still waiting on its own move. Payments on Health Information Claims are sent only after the claimant provides payment information, the settlement website says.

What was paid and what was not

The administrator, Kroll Settlement Administration, says payments for approved claims were issued on Sept. 29 and 30. The settlement covers people whose information was exposed in the 23andMe data breach, and the site lists a final approved settlement amount of $46.75 million. It gives a Jan. 30, 2026 date for final approval and July 7, 2026 for the final approved amount.

The site lists these benefit levels:

• Extraordinary Claims: up to $10,000.
• Health Information Claims: up to $165.
• Statutory Cash Claims: an estimated $100.
• Privacy & Medical Shield with Genetic Monitoring: five years of enrollment, through a unique enrollment code.

The claim form deadline of Feb. 17, 2026 and the Deficiency Cure Form deadline of June 12, 2026 have both passed, so no new claims are being taken. The wait now is for money on claims that were already approved.

The Health Information payment

A Health Information Claim is for people whose notice said health-related information was accessed. The site says these payments go to eligible class members only after they provide payment information. The site lists no deadline for sending that information.

That detail is easy to miss, since the claim form and the payment details are separate steps. A claimant who filed in 2025 or early 2026 and then heard nothing may be waiting on a payment that cannot be sent yet. Kroll is the one to ask, at (833) 621-5792, through the contact form on the settlement website, or by mail at 23andMe c/o Kroll Settlement Administration LLC, PO Box 225391, New York, NY 10150-5391.

Payments that went out Sept. 29 and 30 reach some claimants first and others later, and a Health Information payment waits on payment details. The Settlement & Refund Recovery System includes a claim log and payment tracker, so the claim, the payment method on file and the date a deposit lands are written down together.

Log the 23andMe payment with the Recovery System’s payment tracker →

What claimants have reported

Open Class Actions, a site that tracks settlements, reported that payments began reaching class members by Oct. 1 and that the administrator has not published a payment schedule. A large class is not paid all at once, the site says, so some people may be paid later than others.

Claimants reported payments through Venmo from a sender labeled “23andMe Data Settlement.” Some posted amounts of $274.89 and $619.89, according to the Open Class Actions report, but the site says it has not confirmed those figures with the administrator, and no per-claim amount has been published. Amounts differ because claims qualified for different benefit tiers, and each tier is paid from its own pool.

The bankruptcy court

23andMe filed for bankruptcy, and the settlement is now handled in the U.S. Bankruptcy Court for the Eastern District of Missouri under the name In re Chrome Holding Co., No. 25-40976-357. The case began in the Northern District of California as a multidistrict litigation. That history is why settlement notices carry a bankruptcy court’s name.

If a payment has not arrived

Open Class Actions suggests waiting a few days to weeks since payments go out in batches, then checking the email used on the claim, including spam folders, for messages from Kroll or the payment service. Anyone who chose Venmo should look at the account tied to the email or phone on the claim.

If nothing shows, the administrator’s contact form is the route. The questions to ask are whether the claim was approved, what payment method is on file and whether a payment was issued. Open Class Actions also warns against anyone offering to release or locate a payment for a fee, and says real settlement payments never require a fee, a bank login or a full Social Security number.

Tracking the 23andMe payment

The free route is the settlement website, where Kroll posts the payment notice, the benefit levels and the contact form. Anyone with a Health Information Claim should start there and ask what payment information is still missing.

It helps to keep a short record: the claim confirmation number, the benefit type claimed, the payment method chosen, the email and phone number tied to the claim, and the date any money arrived. That record answers Kroll’s first questions if a payment is late.

Anyone enrolled, or still to enroll, in Privacy & Medical Shield with Genetic Monitoring should keep the unique enrollment code in a safe place. The site says enrollment is open through the portal using that code.

Sept. 29 payment sent, Health claim waiting

Payments that go out in batches make it hard to tell a late deposit from a missing one, and a Health Information payment cannot move until payment details are in. The Settlement & Refund Recovery System includes a claim log and payment tracker, so the benefit claimed, the payment method on file and the deposit date sit in one place. It is a 50-page system with the tracker built in.

Set up a payment tracker for the 23andMe settlement with the Recovery System →

This article was produced with AI assistance and edited for accuracy against the sources linked above.