Clorox Puerto Rico is offering full refunds on about 6.3 million bottles of scented Mistolin and Lestoil multipurpose cleaners because the products may be contaminated with bacteria. The U.S. Consumer Product Safety Commission announced the recall on September 3, 2026. It covers cleaners sold in Puerto Rico and the U.S. Virgin Islands between April 2025 and June 2026, and buyers can get their money back with or without a receipt.
Which Mistolin and Lestoil bottles are recalled
According to the CPSC recall notice, the recall applies only to scented products sold in Puerto Rico and the U.S. Virgin Islands. It includes Mistolin Dilutable Cleaners in nine scents: Alegra tu Día, Espíritu Play, Flores de Primavera, Fresco Despertar, Frescura de Lavanda, Frescura Tropical, Manzana y Canela, Pino y Especias and Sólo para Ti. It also includes Lestoil Heavy Duty Multi-Purpose Cleaners in four scents: Energía del Yunque, Fuerza de Lavanda Tropical, Intenso Limón Boricua and Olas de Rincón.
The recalled bottles came in 28-, 40-, 64- and 128-fluid-ounce sizes. To be included, a bottle must carry a date code on its side that begins with PR01 followed by a five-digit number from 25091 through 26168. Those codes correspond to production between April 1, 2025, and June 17, 2026. Unscented products are not part of the recall, and neither are Mistolin or Lestoil products sold elsewhere.
The cleaners were sold at Walmart, Sam’s Club, Costco, Supermercados Econo, Supermercados Selecto and other major retailers on the islands for between $1.40 and $8. The manufacturer is Clorox Manufacturing Company of Puerto Rico, and the CPSC assigned the action recall number 26-741.
Photos first, trash second. The Mistolin refund depends on two photos taken before a bottle is thrown away, and a household with several scents can easily lose track of which bottles were registered. The claim log and payment tracker in The Settlement & Refund Recovery System keeps each registration and refund in one list.
Why the bacteria matter for older adults
The CPSC said the recalled cleaners may contain bacteria, including Pseudomonas aeruginosa, an organism commonly found in soil and water. People with healthy immune systems are usually not affected. But the agency warned that people with weakened immune systems or external medical devices who are exposed to the bacteria face a risk of serious infection that may require medical treatment. The bacteria can enter the body if inhaled, through the eyes or through a break in the skin.
That warning is especially relevant for older households. Many older adults live with conditions or take treatments that weaken the immune system, and many rely on external medical devices at home. Caregivers who clean for a parent or spouse in that situation should check every bottle under the sink, in the laundry room and in the bathroom, since multipurpose cleaners are often diluted and used on floors, counters and surfaces touched every day.
No incidents or injuries had been reported when the recall was announced. The CPSC still directs consumers to stop using the recalled cleaners immediately. This is not the first time the company has faced this type of problem: in October 2022, Clorox recalled scented Pine-Sol cleaners over possible bacterial contamination.
How to get the full refund
The refund process runs through an online registration site at mistolinrecall.expertinquiry.com. Consumers are asked to register and upload two photos: one of the 12-digit UPC code printed on the label and one of the date code printed on the side of the bottle. After taking those photos, consumers should dispose of the cleaner in its container with regular household trash.
Bottles in the affected scents with a qualifying PR01 date code will receive a full refund. With a receipt, the refund equals the purchase price. Without one, Clorox will refund the manufacturer’s suggested retail price. That means shoppers who threw away their receipts are still eligible, which is helpful since cleaning products are rarely bought with the receipt saved.
Clorox Puerto Rico also takes questions by phone at 855-215-5439 from 8 a.m. to 8 p.m. Eastern time, by email at [email protected], or online at mistolinrecall.com. The company’s Puerto Rico Mistolin website carries a “Recall Information” link at the bottom of the page.
Families helping an older relative through the process can make it simpler by gathering every Mistolin and Lestoil bottle in the home at once, checking each scent and date code against the list, and photographing the qualifying bottles in a single session. Keeping the photos until the refund arrives provides proof of what was registered if a question comes up later, because the bottles themselves will already be gone.
Avoiding recall refund scams
Large recalls tend to draw imitators. Fake websites, social media posts and text messages sometimes promise refunds in exchange for bank details or an upfront fee. The CPSC process asks only for photos of the bottle and contact information to register a claim. No legitimate recall refund requires paying a fee, and the only contact routes are the ones listed in the CPSC notice.
A recall refund also works differently from a class action settlement. There is no court case, no settlement fund to divide, and no claim deadline listed on the CPSC notice. Each eligible bottle is refunded directly by the company. Because the refund for any single bottle is small, households that bought several bottles over the past year may want to check every one, since the codes span more than 14 months of production and different scents may carry different codes.
Consumers can confirm any recall, including this one, through the CPSC’s searchable recalls database, and can report a problem with a household product on the agency’s SaferProducts.gov site. Anyone who has used a recalled cleaner and has concerns about possible infection, particularly those with a weakened immune system, should contact a health care provider.
Small refunds that are easy to lose
A recall like this one pays back a few dollars per bottle, spread across different scents and bottles bought over many months. Without a simple log of what was photographed, registered and refunded, small amounts owed tend to slip away.
The Settlement & Refund Recovery System includes a claim log and payment tracker for recording each registration and payment, plus the scam-proof rules for separating a real refund channel from a lookalike site.
Log each Mistolin and Lestoil claim with The Settlement & Refund Recovery System.
This article was prepared with AI assistance and reviewed against the linked official sources.
