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Auto pay is the department’s answer to missed payments, and 120 of them is what public workers need for forgiveness.

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Borrowers working toward Public Service Loan Forgiveness have one job: rack up 120 qualifying, on-time monthly payments while employed full time by a government agency or qualifying nonprofit. The Department of Education says the single easiest way to avoid the missed payment that can slow that count is enrolling in automatic payments, and the agency just made doing so worth a lot more. Starting July 1, 2026, borrowers who let their loan servicer withdraw the bill automatically qualify for a full 1 percent interest rate reduction, replacing the smaller discount servicers have offered for over a decade.

A Full Percentage Point, Not a Quarter Point

For years, federal loan servicers have cut a borrower’s interest rate by 0.25 percent for enrolling in automatic debit. The Department of Education says that discount is quadrupling to a full 1 percent for Direct Loans first disbursed on or after July 1, 2012, as long as the borrower enrolls in auto pay by September 30, 2026, or is already enrolled. The reduction runs through June 30, 2028, so even someone who signs up at the last minute this month still locks in nearly two years of lower interest charges. Borrowers whose loans originated before that July 2012 cutoff are not covered by the added discount, though they may still qualify for the smaller, longstanding 0.25 percent auto pay rate cut.

The department’s June 18, 2026 announcement also disclosed why it’s pushing so hard on this specific lever: before the COVID-19 pandemic, more than 80 percent of borrowers in active repayment used auto pay. Today, only 40 percent do. The Federal Student Aid servicing page for MOHELA-managed loans spells out what’s involved for anyone who isn’t already set up: log into the servicer account, select auto pay from the navigation menu, and enter bank account and payment details. Borrowers who are currently enrolled don’t have to do anything — their rate drops automatically.


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Why the Department Is Tying This to PSLF’s 120-Payment Count

Public Service Loan Forgiveness discharges the remaining balance on a Direct Loan after a borrower makes 120 qualifying monthly payments while working full time for a qualifying employer. Those payments generally need to be on time and for the full amount due — a late or partial payment typically doesn’t count toward the total. The department’s announcement frames auto pay as the practical fix for that risk, stating that it “helps ensure borrowers never miss a monthly payment, which is a prerequisite for accessing these repayment and discharge benefits.”

The MOHELA repayment plan page also flags a narrower fix for borrowers who already fell behind: a “PSLF Buyback” option that lets someone who has already logged 120 months of qualifying employment retroactively buy back months that didn’t count because the loan was sitting in an ineligible deferment or forbearance. The page is explicit that PSLF Buyback is managed by the Department of Education, not by MOHELA itself, and that it only helps once a borrower has already reached the 120-month employment mark — which is exactly why the department is emphasizing prevention, staying current every month through auto pay, over a fix after the fact.

Borrowers in Default Have an Extra Step First

The rate cut isn’t limited to people who are already current. The department says borrowers who are in default, and therefore not in active repayment, can still qualify, but they first have to log into StudentAid.gov, consolidate their eligible loans, and apply for a new repayment plan before they’re able to enroll in auto pay. Once that’s done, the same 1 percent reduction and the same on-time-payment protection for PSLF apply going forward. The department is also explicit that the benefit isn’t a one-time perk: borrowers have to stay enrolled in auto pay continuously to keep receiving the lower rate, and dropping out of auto pay at any point ends the discount.

Part of a Bigger Repayment Reset

The incentive lands alongside a larger repayment overhaul required by the Working Families Tax Cuts Act, detailed in a separate department fact sheet, which replaces the old menu of income-driven plans with two new options: the Repayment Assistance Plan (RAP) and a new Tiered Standard Plan, both available starting July 1, 2026. The Tiered Standard Plan offers fixed terms of 10, 15, 20 or 25 years depending on a borrower’s balance, which the department says can lower a monthly payment considerably — a $30,000 balance that required a $341 minimum payment under the old 10-year standard plan drops to a $262 minimum under a 15-year tier. RAP, along with the older Income-Based Repayment plan, can still be paired with PSLF, so borrowers switching plans this year don’t lose their forgiveness track by doing so.

Under Secretary of Education Nicholas Kent said the department expects the auto pay incentive to “drive up repayment rates and significantly improve the overall health of the federal student loan portfolio” — a goal that depends on borrowers actually keeping their payments on autopilot long enough to reach that 120th one.

This article was produced with AI assistance and reviewed by a human editor. Figures are linked to their primary sources; where a claim could not be verified from the public record, we say so.

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