A water park ticket that looks cheap at the start of checkout can cost more by the last click. A lawsuit over that practice, known as drip pricing, has produced a settlement with Festival Fun Parks, LLC, the company behind Raging Waters. Anyone in the United States who bought admission tickets on the park’s website and paid a processing fee can file for a cash payment until Tuesday, Nov. 24, 2026, the settlement website says.
What the lawsuit says
The case is Velazquez v. Festival Fun Parks, LLC, No. 24STCV20667, in the Superior Court of California for Los Angeles County. The plaintiff, Andrea Velazquez, argues that a mandatory processing fee was added near the end of the online checkout without adequate disclosure. That is what the lawsuit calls drip pricing: the full cost appears in pieces, so the first price looks lower than the final one.
Festival Fun Parks denies liability and does not concede the claims. The settlement site says the sides disagree on whether the plaintiff and the class would have won at trial, and the settlement is a way to end the case without finding out.
Who counts as a class member
The class covers people living in the United States who bought admission tickets from www.ragingwaters.com between June 1, 2020 and June 22, 2026 and paid a processing fee. The test is where the ticket was bought and whether the fee was charged. A ticket bought at a park gate, from a third-party seller or through a coupon site does not match the class definition on the settlement site.
A buyer who made several purchases in those six years does not need several forms. The site says only one claim form is needed, even for more than one purchase.
The Raging Waters class reaches back to June 2020, and the proof of a processing fee usually sits in old confirmation emails. The Settlement & Refund Recovery System lays out a step-by-step filing walkthrough and the four-date rule for reading a settlement notice, so the Nov. 9 hearing and the Nov. 24 filing date stay apart.
Get the Raging Waters filing walkthrough with the Recovery System →
What a share looks like
The site does not list a fund total, a fee amount or a flat payment. It says each payment depends on the proportion of all processing fees that a claimant paid, the number of eligible claimants and other settlement expenses. In plain terms, a buyer who paid more fees gets a larger share, and a bigger turnout of claimants shrinks each one.
That means there is no number to quote. Anyone seeing a headline that promises a set refund for this case is reading more into it than the settlement site says. The Long Notice posted on the site explains the requirements for the claim.
Payments go out only if the court approves the settlement, and only after any appeals are resolved. They are made by check or by electronic payment.
The dates to know
Three dates mark the case. The deadline to ask to be excluded and the deadline to object were both Sept. 28, 2026, and have passed. The final approval hearing is Monday, Nov. 9, 2026, at 9:00 a.m. The last day to file a claim is Tuesday, Nov. 24, 2026.
The claim deadline falls after the hearing, so it is possible to file after the judge decides. Even so, waiting leaves no room for a lost confirmation email or a technical problem near the deadline.
Filing a claim, or doing nothing, releases the claims alleged in the complaint and claims that come from the same facts, the site says. A person who wants to keep the right to sue on their own had to ask to be excluded by Sept. 28.
Finding the ticket receipt
The settlement site does not say what proof is needed, and points to the claim form and the Long Notice for the rules. The most useful records are the order confirmation emails from the park’s website, which usually show the ticket price and any fee as separate lines. A card or bank statement from that date can stand in when the email is gone.
Searching an email account for “Raging Waters” or “ragingwaters.com” turns up confirmations fast. Older accounts sometimes hide them in a spam or promotions folder. A buyer who used a different email address in 2020 or 2021 should check that inbox too.
Filing the Raging Waters claim by Nov. 24
The claim is filed online through the Submit Claim page on the settlement website, or on a downloadable paper form in English or Spanish. The site’s FAQ repeats the class definition and the deadline, and the contact page on the same site is the place to ask the administrator a question. Filing costs nothing.
Before starting, it helps to gather the dates of each ticket purchase, the email address used and any receipt that shows a processing fee. One form covers every purchase, so a short list in date order is enough.
After the claim is in, the confirmation should be saved. The next dates to watch are the Nov. 9 hearing and the court’s decision, and then the payment, which comes only after any appeals are resolved.
Nov. 9 hearing, Nov. 24 claim deadline
Tickets bought as far back as June 2020 leave a trail of emails and statements, and a payment may arrive well after the hearing. The Settlement & Refund Recovery System includes a claim log and payment tracker plus a step-by-step filing walkthrough, so each purchase, the filing date and the expected payment sit in one place. It is a 50-page system with the tracker built in.
Set up a claim log for the Raging Waters refund with the Recovery System →
This article was produced with AI assistance and edited for accuracy against the sources linked above.
